Before getting into the steps for getting ISO
certification, it is important to know Why ISO is needed?
It is
fundamental to know that ISO was founded with the idea of answering a
fundamental question ‘what is the best way of doing this’. International standards mean that consumers
can have confidence that their products are safe reliable and of good quality.
Some of the benefits of Conforming to ISO standards are;
- The standards help businesses increase productivity while minimizing errors and waste.
- The standards also serve to safeguard consumers and the end users of products and services ensuring that the certified products conform to the minimum standards set internationally.
- ISO international standards touch everyone from enabling you to use your bank card overseas to ensuring your child's toys don't have sharp edges they are used everywhere followed by companies all over the world.
- ISO standards provide specifications to ensure products and services work the way you expect them to. For companies in some industries ISO certification may be required by law or contractually.
Now let’s get into the steps!
Steps in getting ISO certificate
Step 1: Choosing the type of ISO Certification.
You will need to choose the type of ISO
certification required for your business. If you are into the manufacturing
sector you can go for popular certification like ISO 9001 for quality
management ISO 14001 for environmental management or ISO 45,000 one for health
and safety management. Food businesses can go for ISO 22000 for food safety
management and so on.
Step 2: Choosing
an ISO Certification Body (CB)
It is very important that you choose a certification
body (CB) which is recognized and credible.
When choosing a certification body you should identify the national
standard body in your country recognized by IAF for example in Pakistan, it is
Pakistan National Accreditation Council
(PNAC) that evaluates several certification bodies. For example in Pakistan SGS Pakistan(Pvt.)
Limited, TUV Austria Bureau of Inspection are some of the well-known certification
bodies accredited by PNAC.
CB accreditation is not compulsory but it does
provide independent confirmation of competence. to find an accredited certification body
contact the national accreditation body in your country or visit the
international accreditation forum choose CB's that are reputed and experience
to provide a certificate in your type of industry. Or visit http://www.isobench.org/search-cb.php
where
you can find Certification Bodies ( CB)
in your country simply by typing a few keywords in the search box.
Step 3: Create an Application.
The applicant
or company and the CB should agree on a contract. This contract usually defines the rights and
obligations of both parties and it includes liability issues confidentiality
and access rights.
Step 4: Documents Review.
The ISO auditor will review all your manuals and
documents related to various policies and procedures a review of existing work
will help the ISO auditor to identify the possible gaps against the
requirements specified in the ISO standards.
Step 5: Make an Action Plan
After the ISO auditor communicates the existing gaps
in your organization you should prepare an action plan to eliminate these gaps.
you may be required to give training to
your employees to work efficiently while adapting to new procedures make all
the employees aware of the ISO standards in terms of work efficiency and
quality standards.
Step 6: Initial certification Audit.
The initial certification audit is divided into two
categories stage one and stage two.
Stage 1: The
ISO auditor will audit the changes made by you in the company they will then
try to identify the possible non-conformities in your systems and procedures,
they will then categorize it as minor or major non-conformities. The company
must carefully assess all these non-conformities and correct it is for the
desired standards through modification.
Stage 2: After
all the required changes are done in the organization the ISO auditor does the
final auditing. The auditor will check whether all the non-conformities have
been eliminated or not as per ISO standards. If the ISO auditor is satisfied
they will prepare the final ISO audit report and forward it to the certification
body.
Step 7: Completing the ISO Certification
Once the non-conformities are addressed and all the
findings are put in the ISO audit report.
The Certification Body (CB) will grant you the ISO certification the
format of the certificate will be like this. It is valid for three years.
Surveillance
Surveillance audit is basically conducted to ensure
that ISO quality standards are being maintained by the organization. It is usually
is conducted once a year.
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